Service Technician | Servicetechniker (m/w/d) im Großraum Berlin
Helios Ventilatoren GmbH & Co.KG
Job Summary
This role seeks a dedicated Service Technician responsible for executing repairs, commissioning, and service calls, primarily within a 200 km radius of the Greater Berlin area, minimizing the need for overnight stays. Day-to-day responsibilities include creating detailed work reports and protocols, technically processing customer assignments, and managing a small inventory of spare parts. A crucial component of this position involves providing technical support, consultation, and training to junior service technicians, alongside assisting internal support staff via phone and email from a home office setting. Candidates should possess a completed vocational qualification in Electrical Engineering, Electronics, or Mechatronics, with preference given to those holding a Master Craftsman or Certified Technician qualification. While experience in customer service and ventilation/air conditioning technology is advantageous, the position is also open to recent graduates who demonstrate strong communication and social skills, and who hold the mandatory Class B driving license. This position offers a dynamic field service environment coupled with crucial internal support functions.
Required Skills
Education
Completed vocational training in Electrical Engineering, Electronics, or Mechatronics. Master Craftsman (Meister) or Certified Technician (Techniker) qualification preferred.
Experience
- Professional experience in customer service and client interaction (preferred)
- Experience in ventilation and air conditioning technology (beneficial)
- Open to recent graduates following relevant vocational training
Languages
Additional
- Minimum requirement of a Class B driving license. Willingness to conduct field service travel within approximately 200 km of the residence in the Greater Berlin Area. Ability to work from a home office for internal support tasks.
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