Business IT Analyst / Management Informatician | Informaticien/-ne de gestion (1023/1024)

Job Summary

This role offers the opportunity to significantly contribute to the digital transformation of the Swiss Federal Administration, focusing on the engineering, operation, and continuous development of modern applications for Enterprise Architecture (Archimap) and IT Service Management (ITSM), specifically leveraging the Remedy platform. Day-to-day work involves analyzing complex business processes, data structures, and functions to identify and implement valuable optimizations. You will define forward-looking requirements for modern IT solutions, ensuring they balance security, functionality, quality, and economic viability. Candidates must possess a university degree in IT or Management IT and several years of ITSM experience. Success in this agile environment requires strong analytical skills, strategic competence, and a customer-centric focus, ensuring tools are stable, intelligently configured, and continuously evolving.