IT Onsite Technician | IT Onsite Techniker (gn)

Job Summary

This role is for an IT Onsite Technician based in Hamburg, focusing on providing essential technical support both remotely and directly on-site. The successful candidate will be responsible for managing and distributing incoming support tickets, ensuring adherence to specified Service Level Agreements (SLAs), and actively assisting in the identification and resolution of technical issues. Key requirements include proven experience with Windows operating systems and onsite support, strong customer communication skills, and the ability to work effectively within a team. This position offers an attractive annual salary, 30 days of annual leave, flexible working hours for a good work-life balance, and opportunities for professional development in a modern office environment.