IT Service Technician | IT-Servicetechniker (m/w/d)

Job Summary

This role as an IT Service Technician in Munich involves providing critical 2nd Level On-Site Support and Field Service for a major industrial group. The core daily tasks include comprehensive support for client systems and end devices such as PCs, notebooks, and printers, encompassing hardware and software diagnostics, troubleshooting, and error resolution. You will be responsible for hardware installation, replacement, warranty processing, and crucial data recovery/restoration efforts. The ideal candidate possesses a completed IT vocational training or equivalent experience, specifically in 2nd Level support environments, and is comfortable working within ticketing systems for dispatching and documentation. This position offers a direct path to long-term employment with the client, providing individual development opportunities and a supportive environment with flat hierarchies and predictable working hours.