Expert Crew Control Specialist | Expert Crew Control (80-100%, all genders)
Swiss International Air Lines AG
Job Summary
This role is central to SWISS operations, focusing on the real-time orchestration and management of cabin and cockpit crew rosters from publication through to flight day. Working within a dynamic 24/7 operations environment, you will utilize state-of-the-art crew management tools to continuously monitor all flights, ensuring crew resources are used efficiently and in full compliance with legal and contractual requirements. Key responsibilities include assigning standby crews, communicating prompt roster changes, and handling crew inquiries related to scheduling and flight limitations. This position requires a flexible, analytical team player capable of making confident, data-based decisions under pressure. It offers the opportunity to acquire highly valued expertise within the aviation sector and provides numerous pathways for career advancement within the Lufthansa Group.
Required Skills
Education
Completed Vocational Training or an Academic Degree (e.g., Bachelor's or Master's)
Experience
- At least three years of professional experience, ideally in airline operations or the aviation industry.
- Professional experience in managing complex and unpredictable situations under pressure.
- Professional experience in interpreting duty rules and ensuring compliance with legal and contractual requirements.
- Professional experience working in a dynamic 24-hour shift operation environment.
Languages
Additional
- High commitment and flexibility are required, along with readiness to work in a 24-hour shift operation, including potential night shifts. The role is offered at 80-100% capacity.
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