Senior IT Service Technician Lithuania | Senior IT Service Techniker Litauen (m/w/d)

BWI GmbH

Bonn, Nordrhein-Westfalen, Deutschland
Published Dec 3, 2025
Full-time
Permanent

Job Summary

This Senior IT Service Technician role involves a 24-month long-term assignment in Vilnius, Lithuania, serving as a key member of the Service Center Europe supporting the German Armed Forces (Bundeswehr). Day-to-day responsibilities include performing on-site activities for Incident and IMAC (Install, Move, Add, Change) requests, focusing on the installation, commissioning, upgrading, and maintenance of hardware and software. The technician will also be responsible for administering IT infrastructures and systems, including network and server environments, and providing 1st and 2nd-Level support to users, ensuring compliance with agreed Service Level Agreements (SLAs). Key qualifications include a completed IT apprenticeship or equivalent, approximately three years of relevant field service experience, and strong proficiency in both German and English. This position offers a unique opportunity to contribute to the digital security and operational readiness of the German Armed Forces while gaining extensive international experience in a complex, secure IT environment.

Required Skills

Education

Completed vocational training as an IT Systems Electronics Technician, IT Specialist, or comparable qualification

Experience

  • Approximately 3 years of relevant professional experience in Field Service
  • International work experience is beneficial
  • Experience with Ticketsystems and Knowledge Databases

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness for a 24-month long-term assignment and temporary relocation to Lithuania (Vilnius); Class B driving license required; Must be able to work at German Armed Forces locations; Willingness to participate in on-call duties.