IT Application Support Specialist for Social Policy IT Systems | IT-Verfahrensbetreuung für die IT-Fachverfahren im Politikfeld Soziales

Job Summary

This role involves serving as the central IT Application Support Specialist for specialized IT systems within the Social Policy sector. The successful candidate will be instrumental in ensuring the smooth operation and continuous development of critical social services applications in Berlin. Day-to-day tasks include operating the BASIS-Hotline, managing disturbances and problems (including error analysis), handling user and license administration, and contributing to release management and testing procedures. Key qualifications include a relevant university degree (Bachelor/Diplom FH) in fields like Administrative Informatics or Public Administration, or equivalent experience. This is an attractive, permanent, full-time position offering work-life balance through flexible hours, mobile work options, and the opportunity to engage in meaningful work for the public good within a stable, modern IT environment.