Data Scientist in Conversational AI | Data Scientist im Bereich Conversational AI

Job Summary

This role seeks an innovative Data Scientist to elevate the Conversational AI capabilities within Deutsche Post & DHL, focusing specifically on Voice- and Chatbot solutions. The successful candidate will be instrumental in building a future-proof Data Science toolset, analyzing large volumes of unstructured chat and voice interaction data to generate customer-centric insights and identify areas for continuous improvement. Key responsibilities include developing advanced models and algorithms using modern techniques like Large Language Models (LLMs), Prompt Engineering, and Transformer models for semantic analysis and classification. The position requires a strong background in Data Science, proficiency in Python, SQL, Kubeflow, and data visualization tools like Tableau or Power BI. This is an exciting opportunity to drive intelligent, data-driven solutions that significantly enhance the overall customer experience.