IT Service and Support Specialist in Municipal Administration | IT-Service und Support in der Stadtverwaltung

Job Summary

This permanent, full-time role as an IT Service and Support Specialist within the municipal administration of Barsinghausen offers a stable career path (TVöD EG 9a) with flexible working arrangements, including home and mobile office options. The specialist will be responsible for the comprehensive administration of the IT workplace environment, including mobile devices, server systems, and network infrastructure (Switches, Routers, Firewall, WLAN). Key daily tasks involve utilizing software distribution and Mobile Device Management (MDM) systems, providing essential user support by handling inquiries and fault reports, and ensuring the technical readiness of specialized departmental applications. A critical component of the role is maintaining meticulous IT documentation, including the creation of technical manuals, system descriptions, and operational concepts. Candidates must possess completed vocational training in IT System Integration or IT System Electronics, coupled with practical knowledge of Windows Server/Client administration and network management.