IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is ideal for an IT Service Technician based in Hamburg seeking a challenging and varied position focusing on direct client support and systems operation. Day-to-day responsibilities include the operation and maintenance of client systems and applications directly at the customer's site, meticulous documentation of all activities, and handling customer inquiries. A core function involves providing 2nd Level Support for various components, including Windows 10, Office 365, iOS devices, network environments, and telecommunication systems. Key qualifications include a completed IT education or equivalent, initial professional experience in user support, and proficiency in Windows 10 and Office 365. This full-time, permanent position offers flexible working hours, opportunities for professional development, and the chance to work with renowned industrial companies across Germany, making it an attractive step for career growth in IT support.