IT Specialist System Integration | Fachinformatiker Systemintegration (m/w/d)

Job Summary

This role involves joining a modern IT service structure in Munich, focusing on developing tailored IT solutions for medium to large organizations. The IT Specialist will be responsible for ensuring the smooth operation of a diverse system landscape, particularly for media systems, and actively managing and resolving incidents through 1st and 2nd level support, both remotely and on-site. Key responsibilities include handling customer inquiries via phone, email, or in-person, meticulously maintaining asset data, and escalating complex issues to specialized teams. The ideal candidate possesses an IT qualification, advanced knowledge of standard hardware, and basic proficiency in Windows and Office applications, coupled with a strong motivation for continuous professional development. This position offers an opportunity for continuous process optimization and active participation in IT projects, contributing directly to enhanced efficiency and productivity within the client organizations.