(Junior) Application Manager for External Customer Portal | (Junior) Application Manager (w/m/d) für unser externes Kundenportal / 14505

Job Summary

This role involves managing the performance, availability, and reliability of the external customer portal, ensuring seamless operation for the company's critical services. The Application Manager will be responsible for end-to-end Change and Release Management, minimizing business disruption while coordinating updates and aligning priorities with various stakeholders. A key focus is incident and problem resolution management, working closely with external vendors for support and upgrades. Furthermore, the role requires strict adherence to corporate IT policies, data protection regulations (like GDPR), and security standards (such as ISO 27001). Candidates should possess a background in Computer Science or a related field, strong knowledge of Application Lifecycle Management, ITIL processes, and agile/DevOps practices, coupled with fluency in both German and English.