2nd Level Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role is ideal for a technically proficient professional specializing in Windows and/or Linux environments who thrives in a 2nd Level Support capacity. Day-to-day responsibilities include the administration, maintenance, and troubleshooting of complex IT infrastructure, including network and server systems. The specialist will be crucial in analyzing and resolving technical faults, collaborating closely with 1st and 3rd Level Support teams, and contributing to the planning and implementation of robust system architectures. Key requirements include current expertise in Windows and Linux operating systems, experience with networking, and familiarity with collaboration tools like Office 365 and MS Teams. The position is attractive due to its focus on cutting-edge technologies (including virtualization, automation, and cloud platforms like Azure/AWS) and the opportunity to contribute to significant IT development projects, ensuring a stable and efficient operational environment. Strong German language skills (C1 minimum) are mandatory for effective communication within the team and with clients.