2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Ingolstadt, Donau, Bayern, Deutschland
Published Feb 17, 2026
Full-time
Permanent

Job Summary

This role involves the administration and maintenance of Windows and Linux server environments within a 2nd level support framework. You will be responsible for analyzing and resolving technical malfunctions in IT infrastructure, including networks and server systems. Day-to-day tasks include monitoring system performance, implementing security patches, and collaborating with 1st and 3rd level support teams to ensure efficient escalation management. You will also contribute to the planning and development of network architectures and participate in IT projects such as rollouts and migrations. This position is ideal for technical professionals who value continuous learning and are comfortable working with modern cloud and automation technologies. The role offers a permanent contract and the opportunity to work in large-scale, exciting IT environments, though it does require a willingness to travel for specific projects.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and system administration
  • Experience in managing Windows and/or Linux operating systems
  • Experience with network infrastructure and server systems troubleshooting
  • Experience in system monitoring and performance optimization
  • Experience with IT documentation and process optimization

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security. Permanent full-time position.