2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role is ideal for a technically proficient IT professional specializing in Windows and/or Linux environments, focusing on 2nd Level Support. Day-to-day responsibilities include the administration and maintenance of server systems, advanced troubleshooting of technical issues within the IT infrastructure, and collaborating on the planning and implementation of network architectures. The specialist will work closely with 1st and 3rd level support teams on complex escalations, contribute to process documentation, and ensure system security through updates and patch management. Key requirements include current knowledge of Windows/Linux operating systems, experience with network infrastructures, and familiarity with collaboration tools like Office365 and MS Teams. The position offers an unlimited contract, continuous professional development, and the opportunity to work with cutting-edge technologies like VMware, Ansible, and various monitoring and security solutions in challenging, large-scale IT environments, requiring a willingness to travel for projects.