Cross-Media Systems Technician for MIT Support | CROSSMEDIALE*R SYSTEMTECHNIKER*IN FÜR DEN BEREICH MIT-SUPPORT

Job Summary

This role involves providing essential 1st-Level Support for technical production and office environments across multiple locations in Potsdam/Berlin, focusing heavily on audio, video, and general IT systems. The Systems Technician will be responsible for on-site support, initiating necessary measures during incidents (Havarie), and assisting specialized technical teams. A key part of the job includes managing the disturbance hotline during off-peak hours and handling critical broadcast-endangering disturbances during service times, requiring strong customer focus. The ideal candidate must possess a completed professional education or degree in media or IT, coupled with extensive professional experience in cross-media environments, particularly with networked AV production and editorial systems. The position is attractive due to its critical role in supporting live media production processes within a major public broadcaster (ARD member), offering structured working conditions and opportunities for professional development.