Executive IT Support Specialist | IT Support Vorstand (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing high-level, dedicated IT support for executive-level clients, specifically supporting the board level of a major client like Bayer AG. The specialist will be responsible for managing and resolving IT tickets within defined service levels, handling tasks such as IMACD (Install, Move, Add, Change, Decommission) orders, and performing hardware repairs and replacements. Key activities include maintaining inventory and asset data, documenting solutions in a knowledge base, and implementing preventative measures to ensure system stability. The ideal candidate must have a completed IT qualification, excellent knowledge of standard hardware and Windows, and proven experience in supporting VIP clients. This position offers an attractive opportunity within one of Europe's leading IT service providers, featuring competitive salary, modern workplaces, and strong potential for permanent employment.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification
Experience
- Professional experience in professional support of VIP customers
- Experience in processing tickets within agreed service levels
- Experience in performing IMACD tasks
Languages
Additional
- Valid driver's license (manual transmission) is required.
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