Client Engineer, 3rd-Level Administration Focus | Client Engineer (m/w/d) Schwerpunkt 3rd-Level Administration

Job Summary

This challenging role as a Client Engineer, focusing on 3rd-Level Administration, places you at the heart of managing and maintaining a large-scale client infrastructure, potentially involving thousands of client objects. Day-to-day, you will be the final point of escalation for complex technical issues, providing crucial 3rd-Level support and engaging directly with customers. A major responsibility involves the planning and implementation of necessary updates and patches to ensure system integrity, alongside essential software packaging and distribution, utilizing tools like MECM (Microsoft Endpoint Configuration Manager). You will also contribute to the continuous improvement of client systems and collaborate closely with other teams for seamless service integration. Success requires a completed IT Specialist qualification (System Integration) and a minimum of two years of professional experience in client administration, coupled with deep knowledge of MECM and ticket management systems. Joining one of Germany's largest system houses, this position offers excellent career development, flexible working models, and the ability to actively shape the future of their technology landscape.