IT Specialist | IT Specialist (m/w/d)
FERCHAU GmbH Niederlassung Hamburg-City
Job Summary
This role involves providing essential IT support across the Lüneburg and Dollern locations, acting as the primary point of contact for employee IT support requests. Day-to-day responsibilities include handling technical support inquiries, installing necessary software on various devices, and configuring and commissioning smartphones. The ideal candidate holds a degree or vocational qualification in Computer Science or Information Technology and possesses practical experience in IT support, including proficiency with ticket systems like Jira or ServiceNow. Furthermore, familiarity with Windows operating systems, common Office applications, and the installation/configuration of software and mobile devices is required. This position offers an unlimited contract, flexibility through mobile working options, and professional development opportunities via the FERCHAU Academy, making it an attractive opportunity for an ambitious IT professional.
Required Skills
Education
Completed vocational training or university degree in Computer Science, Information Technology, or comparable qualification
Experience
- Experience in IT support
- Experience using ticket systems (e.g., Jira, ServiceNow)
- Professional experience with software and mobile device installation and configuration
Languages
Additional
- Not specified
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