IT Support Technician | IT Support Techniker (m/w/d)

Job Summary

This role is ideal for an IT-savvy professional looking to contribute to a leading global IT service provider, focusing on infrastructure services for large enterprises and the public sector. As an IT Support Technician, you will be responsible for the hands-on management of returned IT hardware, including diagnosis, cleaning, and creating precise fault descriptions for defective equipment. Day-to-day tasks involve basic configurations, installations, and the setup, connection, and commissioning of various IT products. A key part of the job is the meticulous documentation and data maintenance within customer systems, alongside physically handling and preparing devices for packaging and shipping. This position requires strong hardware knowledge, familiarity with standard MS operating systems and MS Office applications, and a structured, careful approach to work, coupled with the necessary physical resilience for equipment handling.