Senior IT Change Manager | Senior IT-Change Managerin / Senior IT-Change Manager (m/w/d)
BARMER Hauptverwaltung
Job Summary
As a Senior IT Change Manager, you will be instrumental in ensuring the stable and reliable delivery of core IT processes within a large healthcare organization. Your daily responsibilities will include taking full ownership of the enterprise-wide IT change process, from initial planning through to complete implementation, and continuously steering all IT-related changes. You will analyze and assess the potential impact of changes on IT operations, make informed decisions, and lead the Change Advisory Board (CAB) and Post Implementation Reviews (PIR). This role involves close collaboration with process owners, service owners, and external service providers to continuously optimize change management processes, utilizing KPI analyses and SLA monitoring. The position offers the opportunity to work in a dynamic, digital environment with a focus on societal responsibility and a supportive culture, contributing to the health of millions.
Required Skills
Education
Degree in (Business) Informatics or comparable qualification in the IT field
Experience
- Several years of practical experience in classical and agile IT change management
- Experience in designing and optimizing process flows
- Professional experience with ITSM tools like ServiceNow and Jira
Languages
Additional
- Availability for release coordination on weekends.
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