Service Owner Media Technology Public Transport Company | Service Owner Medientechnik Verkehrsunternehmen (w/m/d)

Hamburger Hochbahn AG

Hamburg, Hamburg, Deutschland
Published Nov 21, 2025
Full-time
Permanent

Job Summary

This role is ideal for a digitally-minded IT professional seeking to shape the future of urban mobility by managing and optimizing media technology services within a major public transport company. The Service Owner will be responsible for the entire lifecycle of media technology, including planning, operation, continuous optimization, and development of systems like displays, video conferencing, audio, and control systems. Key responsibilities involve coordinating support, maintenance, and collaborating with external partners while ensuring adherence to quality, cost, and schedule controls. The successful candidate will join the Service Owner team, supporting user-facing services such as Modern Workplace and Microsoft 365, and must possess multi-year professional experience in IT system design, operation, and ITIL processes. This position offers flexible work models, a 38-hour week, and the chance to work with modern technologies in an agile environment.

Required Skills

Education

Degree in (Business) Informatics, or vocational training as an IT Specialist for System Integration, or comparable qualification

Experience

  • Multi-year professional experience in the described field of activity
  • Experience in system design, setup, and operation of integrated, central, and decentralized IT system and infrastructure environments
  • Routine application of ITIL processes and ticket systems
  • Know-how in collaborating with service providers and coordinating tasks

Languages

Not specified

Additional

  • Permanent contract (unbefristet)