IT System Support Specialist | IT-Systembetreuer / IT-Support (m/w/d)

Job Summary

This role involves ensuring the seamless operation of local IT infrastructure and user environments by providing dedicated Level 2 IT support. Day-to-day responsibilities include coordinating with the central helpdesk, resolving local disturbances, and escalating issues to minimize downtime. The specialist will also be crucial in implementing and maintaining IS/IT solutions across the company and site levels, ensuring strict adherence to IT standards, security, and compliance regulations. They will also be responsible for conducting user and technician training when necessary and participating in system expansions while managing timelines and budgets. Qualified candidates must possess a degree in IT or equivalent professional experience, coupled with practical expertise in operational IT infrastructure management and end-user support, particularly within VMWare and Microsoft Server environments. This is an opportunity to actively contribute ideas, take on responsibility, and drive technological advancements within exciting projects for prominent clients, supported by continuous professional development.