IT Onsite Technician | IT Onsite Techniker (m/w/d)
wu personal GmbH Berlin
Job Summary
This role involves providing essential hands-on IT support and services directly at customer locations across Germany. Key responsibilities include the setup, dismantling, and relocation of complete workstations, including PCs, laptops, docking stations, printers, and peripheral devices. You will be responsible for providing initial user instruction, documenting on-site installations, and performing first-level troubleshooting and error analysis to find immediate solutions. Complex issues will be escalated to subsequent support units. This position is suitable for motivated individuals, including career changers with a strong affinity for IT, who are eager to develop within the IT sector. Successful candidates should possess basic knowledge of Windows and Office environments, enjoy working independently, and demonstrate a strong customer-friendly, service-oriented approach. This is a fixed-term contract opportunity with competitive compensation and high potential for long-term placement with a leading German IT service company.
Required Skills
Education
Not specified
Experience
- Professional experience in IT support or related field is advantageous
- Experience in 1st and 2nd Level Support is beneficial
- Candidates with IT affinity and motivation to develop in the IT field are welcome (Career Changers)
Languages
Additional
- Fixed-term contract; Requirement to work independently; Must maintain a customer-friendly and service-oriented work approach.
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