Service Desk Employee | Service-Desk Mitarbeiter (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
This role is ideal for a service-oriented IT professional passionate about innovation and technology, seeking to join a dynamic team in Rosenheim. The Service Desk Employee is responsible for ensuring smooth IT operations by processing and dispatching IT tickets and providing direct on-site support to quickly resolve hardware and software issues. Key responsibilities include setting up, maintaining, and optimizing IT workstations to ensure a secure and productive environment. Candidates should possess a completed IT qualification, such as an IT Specialist for System Integration, and demonstrate strong knowledge of hardware/software installation, configuration, and maintenance. Expertise in Windows operating systems, Microsoft Office, and Active Directory management is essential. The position offers an unlimited employment contract, flexible working hours, mobile work options, and targeted professional development, making it an attractive opportunity to actively shape the future of technology.
Required Skills
Education
Completed vocational training or comparable qualification in the IT field (e.g., IT Specialist for System Integration, IT System Electronics Technician, or IT System Salesperson)
Experience
- Professional experience in IT support
- Experience in installation, configuration, and maintenance of hardware and software
- Experience with Windows operating systems and Microsoft Office applications
- Experience with Active Directory
- Desirable: Experience in IT support within a hospital environment and handling Hospital Information Systems (KIS)
Languages
Additional
- Not specified
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