IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for a dedicated IT Service Technician to provide comprehensive support within a large petrochemical group. The successful candidate will be responsible for remote and on-site technical assistance, including telephone support, troubleshooting, and documentation of service requests following ITIL guidelines. Key tasks involve performing repairs and maintenance on hardware like computers and printers, supporting hardware deliveries and office relocations, and conducting network analyses. The role also includes software installations, user account management in Active Directory and Azure AD, and managing licenses and user accounts in MS Azure. This position offers an engaging and varied work environment within a dynamic and successful company, with excellent working conditions and opportunities for career development.