IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support, from user guidance to system configuration and troubleshooting. The IT Support Specialist will be responsible for advising and training users on new systems, laptops, and mobile devices, as well as setting up and configuring workstations, including Teams telephony. Key tasks also include installing and supporting standard and specialized hardware like conference room technology, managing IT equipment inventory, and performing on-site troubleshooting and ticket resolution. The ideal candidate will possess strong communication skills, customer orientation, and a structured approach to work, contributing to the efficient operation of IT services for a leading German IT service provider.