IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist to join a leading German IT service provider, assisting their client, the German Aerospace Center. The successful candidate will be the first point of contact for users, handling IT issues via phone and in-person. Key responsibilities include providing 1st level hardware and software support, setting up and dismantling equipment, and assisting with office moves. The role involves documenting, classifying, and prioritizing support tickets and escalating complex issues to 2nd level support. This position offers an attractive salary, a permanent contract, and opportunities for professional development within a stable and reputable company.