IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist responsible for providing essential user support and resolving technical issues. The successful candidate will handle incoming inquiries, identify and troubleshoot problems via remote access, and manage tickets within a structured system. This position requires a strong background in IT support, excellent problem-solving skills, and a methodical approach to documentation. It's an attractive opportunity for professionals seeking a stable, full-time position with a leading IT service provider in Germany, offering competitive compensation, professional development, and a supportive work environment.