IT Support Specialist (1st and 2nd Level) | Fachinformatiker 1st- und 2nd-Level-Support (m/w/d)

Job Summary

This role seeks an experienced IT professional to ensure seamless IT operations by providing essential 1st and 2nd level support. Day-to-day responsibilities include receiving incidents, performing thorough error analysis, and implementing timely fixes. The specialist acts as the crucial communication interface between end-users and advanced support teams. Key technical tasks involve the installation, configuration, and administration of both hardware and software, alongside meticulous documentation creation and maintenance. The ideal candidate holds a qualification as an IT Specialist for System Integration or equivalent, coupled with initial professional experience in support roles. Strong knowledge of Microsoft and Linux operating systems, along with proficiency in Active Directory, is essential. This position offers the chance to work on exciting projects for leading clients, valuing your technical expertise and providing continuous professional development opportunities.