IT Support Specialist | IT-Supporter (m/w/d)

FERCHAU GmbH Niederlassung Hannover

Hannover, Niedersachsen, Deutschland
Published Feb 10, 2026
Full-time
No information

Job Summary

As an IT Support Specialist at FERCHAU, you will be responsible for ensuring smooth IT operations and maintaining daily business continuity for high-profile clients. Your day-to-day activities involve acting as the primary communication interface between end-users and support teams, where you will accept, analyze, and resolve technical disruptions. You will handle the installation, configuration, and administration of both hardware and software components while maintaining meticulous documentation of all processes. This role is ideal for tech-savvy professionals who enjoy working with modern tools and frameworks in a fast-paced environment focused on digitalization. The position is particularly attractive due to its permanent contract, mobile work flexibility, and a comprehensive benefits package including a kindergarten allowance and company pension scheme. You will join a team dedicated to innovation, working on exciting projects for well-known IT solution providers.

Required Skills

Education

Completed vocational training as an IT Specialist (Fachinformatiker) or a career changer with profound IT knowledge.

Experience

  • Professional experience in IT support or system administration
  • Proven experience in handling common IT systems including Windows and Linux environments
  • Experience in the installation and configuration of hardware and software
  • Experience in customer-oriented service and communication

Languages

German (Fluent)

Additional

  • Permanent employment contract; Mobile work options available.