Working Student Service Management | Werkstudent Service Management (m/w/d)

Job Summary

This role is ideal for an enrolled Bachelor's or Master's student in (Business) Informatics, Information Management, or a comparable field, seeking practical experience in internal service management within a large corporate group. The working student will be responsible for the configuration and customization of intranet applications, specifically focusing on tools like Confluence, Linchpin, and related plug-ins. Key daily tasks include managing user permissions, configuring personalization dashboards and navigation, and handling support incidents with various internal stakeholders (Users, Product Owners, Compliance Officers) and external service suppliers. The position also involves advising on best practices, such as templates and macros, and contributing to the continuous improvement of internal processes and tools. This is an attractive opportunity to gain hands-on experience in IT service administration, utilize modern hardware, and potentially transition into a full-time role after graduation, all within a flexible, innovative environment.