Technical Consultant Client Delivery | Technical Consultant Client Delivery (m/w/d)

FERCHAU GmbH Niederlassung Hamburg-City

Hamburg, Hamburg, Deutschland
Published Nov 13, 2025
Full-time
No information

Job Summary

This role is designed for an ambitious Technical Consultant focused on client delivery, serving as the primary contact and coordinator for customers, internal departments, and external service providers. Day-to-day responsibilities include implementing standard replacement needs (SEB) and workplace relocation measures, advising clients on process flow and scope of services, and calculating internal and external efforts for proposal creation. The consultant will independently prepare and execute rollout measures, handle order creation and processing within the ITSM Suite, and ensure quality assurance, timely fulfillment of agreements, and adherence to SLAs. Key qualifications include a background in Business Informatics or a comparable field, fundamental experience in Client Delivery, advanced project management skills, and fluency in German (C1 level). This position offers exciting and varied projects with innovative companies, an unlimited contract, and opportunities for mobile working flexibility.

Required Skills

Education

Degree or studies in Business Informatics or comparable qualification

Experience

  • Fundamental experience in Client Delivery
  • Advanced project management experience with client projects
  • Experience using the ITSM Suite
  • Knowledge of process management standards such as ITIL

Languages

German (Fluent)

Additional

  • Not specified