Technical Support Specialist | Technischer Support (m/w/d)

Job Summary

The Technical Support Specialist will be responsible for managing and documenting incoming support tickets, serving as a crucial link between the sales team, customers, and product development. Daily tasks involve analyzing complex technical issues, coordinating closely with the product development team for solutions, and ensuring timely follow-up with partners and clients. This role requires strong technical understanding, particularly concerning innovative LED lighting systems for industrial and commercial use. The ideal candidate possesses a structured, solution-oriented approach, enjoys customer contact, and is service-minded. This is a varied and responsible position within a growing technology company, offering flexible working hours and the option for part-time or full-time employment at the Kiefersfelden location.