IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing essential on-site IT support for a major client in Reutlingen, working as a key member of the support team. Day-to-day responsibilities include troubleshooting and resolving hardware and software issues, acting as the primary interface between end-users and the internal IT department, and managing tasks within manufacturing and server environments to ensure continuous, high-quality service operation. Candidates must possess a background in IT system integration or equivalent qualification, coupled with practical experience in First and Second Level On-site Support. Essential technical knowledge includes Active Directory, specifically regarding Group Policies and authorization concepts, as well as core networking protocols like DHCP, DNS, and Firewalls. The position offers attractive, above-tariff compensation, structured working hours, extensive benefits, and long-term career prospects within one of Germany's leading IT service providers.