Field Service System Administrator | System Administrator Fieldservice (m/w/d)

Herrmann Personaldienste GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Nov 13, 2025
Full-time
Permanent

Job Summary

This role requires a dedicated Field Service System Administrator to provide essential on-site IT support and administration for schools and business customers primarily in the Cologne-Bonn-Aachen region. Day-to-day responsibilities include the installation and configuration of customer IT systems, performing regular maintenance, and executing administrative tasks. A critical component of the role is the autonomous identification and documentation of disturbances using a ticketing system, alongside updating technical documentation and contributing to the improvement of digital customer solutions. Candidates must possess a completed IT apprenticeship or equivalent qualification with relevant professional experience, extensive knowledge of Windows operating systems, and practical experience supporting networks, printers, and IT peripheral devices. This position offers stable employment within an innovative technology company known for its flat hierarchies and strong potential for permanent placement.

Required Skills

Education

Completed IT apprenticeship (Ausbildung) or comparable professional qualification

Experience

  • Relevant professional experience following a completed IT apprenticeship or comparable qualification
  • Experience in technical support for printers, IT peripherals, and networks
  • Experience working with a ticketing system

Languages

German (Fluent)English (Basic)

Additional

  • Driver's License Class B