IT Support Specialist | IT-Support (m/w/d)

Job Summary

This role is centered on providing essential onsite and remote technical assistance for a leading European IT service company, supporting numerous major corporations. The daily responsibilities include conducting onsite support, managing IMAC (Install, Move, Add, Change) activities, and processing tickets efficiently. You will be responsible for setting up and dismantling workstations, troubleshooting hardware issues, and managing the inventory, including the deployment, erasure, and administration of notebooks and mobile devices. Furthermore, you will provide technical support for both in-person and remote meetings. Key qualifications include a completed vocational training in IT (such as IT Specialist for System Integration), initial experience in onsite support and ticket systems, and a willingness to work rotating shifts (7:00 AM to 7:00 PM). This position offers excellent career opportunities, modern workplaces, and strong potential for a permanent contract.