IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

puro Personaldienstleistung GmbH

Neckarsulm, Baden-Württemberg, Deutschland
Published Nov 13, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician specializing in Second Level Support, based in Neckarsulm, focusing on maintaining and managing client IT infrastructure. The technician will be responsible for setting up, maintaining, and managing client hardware, installing and updating operating systems and various software applications, and providing essential on-site service for end-users and system services. A key part of the job involves offering First Level Support and troubleshooting technical issues. Candidates should possess a completed IT qualification, such as an IT Specialist in System Integration, coupled with practical experience in Onsite or general IT Support and knowledge of both hardware and software. This position offers an intensive onboarding process, good development opportunities, and the potential for permanent employment after an initial temporary contract.

Required Skills

Education

Completed vocational training in the IT sector, such as IT Specialist in System Integration, or equivalent qualification

Experience

  • Professional experience in Onsite Support or general IT Support
  • Knowledge in hardware and software

Languages

German (Basic)

Additional

  • Driving License Class B (Standard Car License)