IT Systems Technician 2nd Level Support | IT Systemtechniker 2nd Level Support (m/w/d)

Job Summary

This role is for an IT Systems Technician specializing in 2nd Level Support, working for a successful trading company in Braunschweig focused on supplying materials to trade and industry. The primary responsibilities involve resolving disruptions within 1st and 2nd Level Support, acting as the central point of contact for all IT-related questions from users, and managing requirements for both hardware and software. A key part of the job includes actively integrating external service providers into existing processes. The ideal candidate must have a successfully completed IT education or comparable professional experience, practical experience supporting users, and familiarity with virtualization and networking technologies like Hyper-V and Veeam. This position offers targeted further training opportunities, performance-based compensation, and a secure, attractive workplace with flat hierarchies and scope for personal initiative.