IT Technician / Service Technician | IT Techniker (m/w/d)

Job Summary

This role is ideal for an IT professional, potentially a career changer, looking for a long-term, full-time position supporting customers across Lower Saxony. The core responsibilities involve providing essential IT support, managing incident reports, and ensuring the smooth operation of client workstations. Day-to-day tasks include processing fault reports, setting up, dismantling, and exchanging hardware, and providing training and instruction to end-users on IT workplaces. You will also assist with the configuration and updates of operating systems and manage hardware, client peripherals, and mobile devices. Key qualifications include a completed vocational training in IT System Integration or comparable professional experience, familiarity with Windows client workstations and mobile devices, and experience using ticketing and asset management systems. This position offers excellent opportunities for specialization and further development within a supportive team environment.