Field Service Technician | Fieldservicetechniker (m/w/d)

Job Summary

This role involves working as a Field Service Technician in Hamburg for a market-leading company specializing in IT solutions and service management, including IT infrastructure control, cloud services, and outsourcing. The technician acts as the primary contact for customer technical inquiries, managing the full lifecycle of client hardware and software. Day-to-day tasks include coordinating and executing hardware deliveries, installations, setups, and decommissioning at customer sites. A critical component of the job is performing software and hardware deployments, component upgrades, and maintaining accurate records within the ticketing system, providing essential feedback to specialized departments. The ideal candidate possesses an IT professional qualification or equivalent knowledge, excellent German language skills, and a Class B driving license. This position offers a long-term perspective, attractive compensation, and intensive training with opportunities for professional development.