Field Service Technician | Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Nov 13, 2025
Full-time
Permanent

Job Summary

This role involves working as a Field Service Technician in Hamburg for a market-leading company specializing in IT solutions and service management, including IT infrastructure control, cloud services, and outsourcing. The technician acts as the primary contact for customer technical inquiries, managing the full lifecycle of client hardware and software. Day-to-day tasks include coordinating and executing hardware deliveries, installations, setups, and decommissioning at customer sites. A critical component of the job is performing software and hardware deployments, component upgrades, and maintaining accurate records within the ticketing system, providing essential feedback to specialized departments. The ideal candidate possesses an IT professional qualification or equivalent knowledge, excellent German language skills, and a Class B driving license. This position offers a long-term perspective, attractive compensation, and intensive training with opportunities for professional development.

Required Skills

Education

IT professional qualification or comparable knowledge (Quereinsteiger/Career changers welcome)

Experience

  • Professional experience in Field Service (advantageous)
  • Experience handling technical inquiries
  • Experience with hardware delivery and coordination
  • Experience documenting technical activities in a ticketing system

Languages

German (Fluent)

Additional

  • Driving license Class B