Onsite IT Service Technician | IT Servicetechniker (m/w/d) Onsite

Job Summary

This role is an excellent opportunity for a dedicated Onsite IT Service Technician in Hamburg, working for a leading European IT company specializing in comprehensive system house and e-commerce services. The technician will be responsible for the full lifecycle management of IT infrastructure, including installing, maintaining, and configuring hardware and software systems. Key daily tasks involve analyzing and resolving system disruptions, providing expert IT support, and handling 2nd-Level support in a production-oriented environment, focusing on efficient incident resolution. Candidates must possess a completed vocational qualification in IT systems electronics or system integration, coupled with detailed knowledge of Windows 10 & 11 Enterprise, system protocol analysis, and driver diagnostics. The position offers an indefinite contract with an option for permanent employment, flexible hours, 30 days of vacation, and extensive opportunities for professional development and vendor certifications.