IT Support Specialist (VIP Service) | IT Supporter (m/w/d) Service und VIP

Job Summary

This role is for a dedicated IT Support Specialist based in Berlin, focusing on providing high-quality, on-site technical assistance to end-users, including VIP clients, within a traditional Berlin company. Day-to-day responsibilities involve independently resolving IT issues, coordinating service appointments, and performing hardware installation, configuration, and IMAC (Install, Move, Add, Change) support for PCs, notebooks, and printers. Candidates must possess several years of IT support experience and strong foundational knowledge in Microsoft 365, Windows 10, Active Directory, and SAPGUI. The position requires fluent German and a professional demeanor for direct end-user interaction. This opportunity offers regulated working hours, short decision-making paths, and the chance for a long-term, permanent employment contract following an initial temporary placement.