Field Service Engineer | Field Service Engineer (m/w/d) - 121125-2-NBG
BFI Informationssysteme GmbH
Job Summary
The Field Service Engineer will be responsible for providing 1st and 2nd Level Field Service Support across the Southern German region (Baden-Württemberg and Bavaria). Daily tasks involve executing IMAC (Install, Move, Add, Change, Delete) procedures, configuring and installing PCs, peripheral devices, and hand-scanners, and performing service calls related to client hardware and network components. The role also includes providing user instruction and support, and meticulously documenting all service activities within a ticketing system. Key qualifications include a completed technical IT education or equivalent, professional experience in 1st and 2nd Level Field Support, and excellent knowledge of current Microsoft products and standard hardware. This position offers the opportunity to gain valuable professional experience in complex project environments within well-known companies across Germany, supported by competitive compensation and opportunities for professional development.
Required Skills
Education
Completed technical training in the IT environment or comparable qualification
Experience
- Experience in 1st and 2nd Level Field Support
- Professional experience in a client-facing, service-oriented role
Languages
Additional
- Driving License Class B (required for travel); Willingness to travel within the region (Baden-Württemberg and Bavaria)
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