WMS / TMS Key User Logistics | IT Specialist Logistics (m/w/d)
ID Logistics
Job Summary
This role is crucial for maintaining and optimizing IT-supported logistics processes (WMS/TMS) within a rapidly expanding international logistics company. The Key User acts as the central technical liaison, ensuring system functionality and driving continuous improvement initiatives. Day-to-day responsibilities include leading system implementation and development projects, coordinating change requests with central IT and external service providers, and serving as the primary point of contact during system disruptions (Incident Management). Candidates must possess strong technical skills, including proficiency in MS Office (Excel), basic knowledge of SQL and AS400, and hands-on experience with warehouse processes. Success in this position requires strong analytical abilities, excellent communication skills, and a proactive, hands-on mentality to manage complex logistics IT environments and contribute to process standardization.
Required Skills
Education
Completed vocational training/apprenticeship in IT, commercial, or logistics field. University degree is a plus.
Experience
- Experience with warehouse processes and systems
- Experience in Incident Management (e.g., ITIL)
- Professional experience coordinating external service providers
- Professional experience in system implementation and optimization
Languages
Additional
- Readiness to travel; On-call duty required.
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