IT Support Specialist (Network Technology) | IT Support Mitarbeiter (m/w/d) Netzwerktechnik - 190825-3-NBG

Job Summary

This role is ideal for an IT professional looking to specialize in network technology support within an established German IT service provider. You will be the primary point of contact for technical issues, handling 1st and 2nd level support tickets, focusing heavily on network monitoring and troubleshooting. Key daily tasks include analyzing and documenting disturbances, conducting network monitoring of critical infrastructure like routers, firewalls, and switches, and configuring devices from vendors such as Meraki and Lancom. The ideal candidate possesses a relevant IT qualification, foundational knowledge of networking protocols (TCP/IP, Routing, Switching, VPN), and strong communication skills in both German and English. This position offers exposure to complex project environments and valuable career development opportunities, making it suitable for both experienced specialists and motivated career starters.