Intermediate IT Digital Service Manager | IT - Digital Service Manager (m/w/d) intermediate

Job Summary

This Intermediate IT Digital Service Manager role, based in Würzburg, is a key technical leadership position focused on the digital product lifecycle. You will work closely with the Business Product Owner to prioritize and manage the technical backlog, define the future product roadmap, and provide essential technical consulting for new features. Key responsibilities include ensuring the technical scalability of the solution, managing IT costs and personnel, and overseeing central IT activities that impact the product. Candidates must possess a university degree in Computer Science or Business Informatics, strong knowledge of ITIL Service Management processes, and practical experience with modern tools like JIRA, Confluence, ServiceNow, and monitoring systems such as Splunk or New Relic. Success in this role requires strong analytical skills, effective stakeholder management, and the ability to navigate complex technical challenges. This is a long-term, full-time permanent position offering 30 days of vacation and comprehensive benefits.