IT Data Management and Administrative Support Specialist | IT-Datenmanagement, Backoffice Support und Verwaltungsmitarbeit im Referat IV E (m/w/d)
Senatsverwaltung für Bildung, Jugend und Familie
Job Summary
This role involves critical IT data management, backoffice support, and comprehensive administrative duties within Department IV E of the Senate Department for Education, Youth and Family in Berlin. Day-to-day responsibilities include acting as a key communication interface with external IT service providers, supporting infrastructure management (hardware, software, user accounts) for vocational orientation teams, and providing direct user support and training. The specialist will also function as a specialized administrator for the departmental ticketing system and maintain reporting tools. Administratively, the role covers budget management, personnel data administration (IPV), and general office organization, including scheduling and archiving. Candidates must possess relevant vocational training (administrative, commercial, or IT) or comparable professional experience of at least one to three years in an IT-related field. This permanent position offers the stability of public sector employment, flexible working hours (full or part-time), and the opportunity to contribute significantly to the welfare of Berlin's education system.
Required Skills
Education
For Civil Servants: Fulfillment of the legal career requirements for the second entry level of career group 1 of the general administrative service. For Tariff Employees: Completed training as an Administrative Specialist, or completed commercial training, or completed vocational training in the IT sector.
Experience
- Professional experience in IT-related tasks (required for all tracks)
- At least 1 year of professional activity in an IT-related area (if holding commercial or administrative training)
- At least 3 years of professional activity in an IT-related area (if holding comparable knowledge/experience)
- Experience in supporting users across different locations
Languages
Additional
- Permanent contract (unbefristet). Willingness to support users at various locations within the state of Berlin. Foreign university degree holders must provide a certificate of evaluation (long version) from the Central Office for Foreign Education (ZAB).
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