Customer Service Representative (French Speaking) | Customer Service (m/w/d) Französisch (m/w/d)

Job Summary

This role involves joining the operational procurement team within an established industrial/manufacturing company, focusing primarily on providing exceptional customer service in French. Day-to-day responsibilities include handling customer inquiries and orders, ensuring high customer satisfaction, and resolving concerns through communication with internal departments. The representative will also be responsible for maintaining and updating customer data, assisting with quote creation and follow-up, and managing complaints and returns. Key requirements include fluent proficiency in written and spoken French, good command of German and English, professional experience in customer service, and proficiency with MS Office applications. This position offers a secure, permanent contract within a professional environment, allowing the successful candidate to leverage their language and service skills in a diverse role.