IT Service Management Manager | IT-Manager:in (m/w/d) für das IT-Service-Management am Standort Köln (Entgeltgruppe 13 oder 14 TV-L
Bezirksregierung Köln
Job Summary
The Regional Government of Cologne is seeking an IT Service Management Manager to lead and develop its IT Service Management and infrastructure. This role involves ensuring the functionality and advancement of IT services, leading an IT service team across two locations in Cologne, and steering the development of future-proof IT work environments. The successful candidate will play a crucial role in expanding the digital e-government structure, contributing to the modernization and digitalization of information technology, standardizing IT landscapes, and advising on digitalization projects. They will also lead migration projects and integrate specialized applications. This is an excellent opportunity for a motivated and integrating leader with strong social and personnel management skills, looking to contribute to the digital transformation of public administration in North Rhine-Westphalia.
Required Skills
Education
University degree in Computer Science, Business Informatics, Geoinformatics, Mathematics, Electrical Engineering, Technology, or comparable fields with a proven focus on Information Technology. Alternatively, a university degree in comparable fields with demonstrated professional experience as specified.
Experience
- Relevant leadership experience in managing and steering IT teams
- Professional experience in IT Service Management (ITIL)
- Experience in IT project execution using established project management methods
- Experience in conceptual development of IT architectures
- Experience working with complex IT systems and modern IT environments
- Professional experience in public administration (desirable)
- At least three years of professional and leadership experience in the aforementioned areas for classification into salary group 14 TV-L
Languages
Additional
- Valid work permit for Germany. Driver's license Class B (desirable). Certification as a Program or Service Manager (desirable). Ability to be appointed as a civil servant (Beamter/Beamtin) under salary group A 13 LBesO A NRW, or status-equivalent transfer for existing civil servants up to A 14 LBesO A NRW.
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